Frequently Asked Questions
Quick answers about Electrotiles™
Are Electrotiles™ compatible with Magna-Tiles™?
Yes. Electrotiles™ use the standard magnetic-tile dimensions and polarity, so they connect cleanly with Magna-Tiles™® and most other major magnetic-tile brands. Mix sets freely — we add the glow your existing collection is missing.
How do they light up?
The Play Pack includes a Power Tile with a USB cable. Plug that one tile into any standard USB outlet, attach the other tiles magnetically, and the whole structure lights up. Power flows through the magnetic connections.
Do I need batteries?
No. The tiles are USB-powered through the Power Tile. No batteries to swap, no per-tile charging, no tiles dying mid-build.
Does it get brighter the more tiles I connect?
Yes. The more tiles you add to the chain, the brighter the build. A six-tile build is impressive on its own; a twenty-tile build is a glowing castle.
What ages are Electrotiles™ for?
The Play Pack is recommended for ages 5 and up. Adult supervision is recommended for younger kids who join in.
Is the Play Pack patented?
Yes. Electrotiles™ are protected by U.S. Patent No. 12,528,025. Inventors: Daniel Spinosa and Michael Spinosa.
Where are Electrotiles™ made and supported?
We are family-owned and 100% engineered and customer-supported in the United States. When you call or text (239) 448-1851, you'll reach a real person.
What's your return policy?
30-day returns, no hassle. We stand behind every set we ship. Email hello@electrotiles.com and we'll send a prepaid label. Full details on our Refund Policy page.
What if a tile breaks?
Email us with your order number and a photo of the issue. If it's a manufacturing defect, we'll replace it. We aim to respond within one business day, usually faster.
Are the magnets safe?
Yes. Each tile contains neodymium magnets recessed and sealed inside the housing — not loose magnetic balls or beads. If a tile is ever cracked or damaged, retire it immediately and contact us for a replacement.
How do I clean them?
Wipe with a slightly damp cloth. Do not submerge in water. Tiles are splash-resistant, not waterproof.
Do you offer school or bulk discounts?
Yes — schools, libraries, and pediatric therapy practices receive a standing 15% off. Email hello@electrotiles.com for a quote.
